I listen. I lead with empathy, and truly try to understand the needs and values of the client or co-worker before brainstorming solutions. And when things don't go well, I learn, pivot, and try again.
IDEO exemplifies the humanism that I believe is essential to the health of any organization. I would be immensely proud to help you keep up that precedent.
Thank you for your consideration.
Best, Lilli